Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, mobile phone or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

In the context of online shopping at DRIP DIST LTD, cookies help us to remember items you view, keep your browsing secure, and understand how visitors use our site so that we can improve our services.

Session cookies are temporary cookies that remain on your device only while your browser is open. They are deleted automatically once you close your browser. These cookies are useful for actions such as keeping you signed in during a single visit or remembering information you enter into forms as you move between pages.

Persistent cookies remain on your device for a set period of time after your browser is closed or until you delete them. They help us recognise you when you return to our site, remember your preferences (such as language or region) and provide more tailored content and features.

Types of Cookies We Use

We use several categories of cookies on drip-dist.site, each serving a different purpose in supporting a reliable and trustworthy online shopping experience:

• Essential cookies
  These cookies are strictly necessary for the operation of our website and for enabling core features, such as page navigation, secure login areas and basic shopping-related functionality. Without these cookies, the website cannot function properly and you may not be able to use certain services.
• Performance cookies
  Performance cookies help us understand how visitors use our website, for example which pages are visited most often, how users navigate the site and whether they encounter errors. The information collected is aggregated and anonymous. We use it to monitor site performance, identify issues and make improvements to our layout, content and navigation.
• Functionality cookies
  These cookies allow our website to remember the choices you make, such as your region, display preferences or previously viewed content. They provide enhanced, more personalised features and help us create a more convenient and accessible browsing experience.
• Targeting or advertising cookies
  Where used, these cookies record your visit to our website, the pages you have visited and the links you have followed. They may be used to deliver online advertisements that are more relevant to your interests, limit the number of times you see an advert and help measure the effectiveness of advertising campaigns.

Why We Use Cookies

We use cookies for several reasons related to the smooth running, security and development of our online retail services:

• To maintain a secure session – Cookies allow our systems to recognise your device during your visit, helping us keep your browsing secure, protect against fraudulent activity and support safe navigation between pages.
• To support convenient browsing – Cookies remember certain inputs and choices (such as region or previously viewed categories), so that you do not have to re-enter the same information every time you move to a new page.
• To save your preferences – Where you choose specific settings (for example display preferences or communication options), cookies help us store these so you receive a consistent experience each time you visit the site.
• To analyse site traffic and usage – By using performance and analytics cookies, we collect aggregated information about how visitors use our website. This helps us identify which pages are most useful, how quickly they load and where we can make improvements to better support customers shopping across the UK.
• To improve our services over time – Insights gained from cookies help us refine our product presentation, website structure and support information so that browsing, ordering and accessing help remain straightforward and reliable.

Managing Your Cookie Preferences

You are in control of how cookies are used on your device. Most web browsers automatically accept cookies, but you can usually modify your browser settings to refuse cookies, accept only certain types or to prompt you before a cookie is placed.

If you choose to disable or block certain cookies, please be aware that some parts of our website may not function correctly. For example, you may experience issues with staying signed in, viewing certain content or completing forms efficiently.

For more detailed information about how we handle personal data collected through cookies, please review our Privacy Policy. If you have specific accessibility requirements or need assistance adjusting your cookie preferences, you can also contact us directly using the details in the Contact Us About Cookies section below.

Third-Party Cookies

Some cookies on drip-dist.site may be placed by third-party service providers who support our retail operations. These third parties may set cookies while you visit our site to deliver their services, measure usage or enhance security.

Examples of third-party cookies that may be used include:

• Analytics providers – We may use analytics services to help us understand how visitors use our website, which pages are most frequently viewed and how people find us online. These services use cookies to collect anonymous statistical information that helps us improve our site performance and structure.
• Payment gateways and security tools – When you proceed to order or use secure payment functionality, payment processors and security providers may set cookies to help verify transactions, prevent fraud and keep your payment journey safe.
• Content or marketing partners – If we work with partners to display relevant content or to measure the effectiveness of online campaigns, they may use cookies to record that you have visited our site and to provide aggregated reporting.

Third-party cookies are subject to the privacy and cookie policies of the relevant third party. We encourage you to review those policies for more information about how your information may be used.

How to Turn Off Cookies

You can usually manage and turn off cookies through the settings in your internet browser. The exact steps vary by browser and device, but the following general guidance may be helpful:

• Check your browser settings – Look for sections such as "Privacy", "Security" or "Site settings" within your browser menu. There you can view, allow or block cookies, and clear cookies that have already been stored.
• Use help menus – Most browsers provide step-by-step instructions in their help section. For example, search for "manage cookies" along with the name of your browser.
• Popular browser guidance – The following support pages may be useful:
  • Google Chrome: Settings ">" Privacy and security ">" Cookies and other site data"
  • Mozilla Firefox: Options/Preferences ">" Privacy & Security ">" Cookies and Site Data"
  • Apple Safari: Preferences ">" Privacy"
  • Microsoft Edge: Settings ">" Cookies and site permissions"

Please note that if you disable all cookies, some features of drip-dist.site may not work as intended. Essential cookies are required for basic website operation and for a smooth ordering process.

Cookie Policy Updates

We may update this Cookie Policy from time to time, for example to reflect changes in the cookies we use, legal or regulatory requirements, or improvements to our services. Any changes will be posted on this page with an updated "last updated" date.

Where appropriate or required, we may also inform you about significant changes to this Policy by providing a notice on our website, through an on-site banner or by contacting you via email if you have chosen to receive communications from us.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies to support your browsing and shopping experience.

Contact Us About Cookies

If you have any questions, concerns or requests regarding this Cookie Policy or our use of cookies on drip-dist.site, you can contact us using the details below:

DRIP DIST LTD
78 Durham Drive,
Stoke-On-Trent,
England, ST3 4TH
Phone: +44 20 7353 6170
Email: [email protected]

We will do our best to respond promptly and help you understand how cookies are used to support your shopping journey on our website.

Further Information

If you would like to learn more about cookies and your privacy online, the following resources may be useful:

• All About Cookies – General information about what cookies are and how they are used.
• Our Privacy Policy – More detail on how DRIP DIST LTD handles personal data, including that collected via our website.

If you are browsing other sections of our website, such as Guide, Process or Orders, and have questions about how cookies support those experiences, please feel free to contact us for more information.