Contact DRIP DIST LTD

Get in touch with our UK-based team for inquiries, order assistance, delivery questions, or feedback. We are here to make your online shopping experience straightforward and dependable.

Support hours Mon–Fri, 9:00am–5:30pm (UK time)
Call: +44 20 7353 6170
Email: [email protected]

Need help with an order?

For the fastest support, keep your order number handy when you call, email, or chat with us.

  • Placing an order: Visit our Orders page for step-by-step guidance.
  • Order updates: Check your confirmation email for tracking details or contact us with your order number.
  • Product questions: Share the product name or link so we can assist you accurately.
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Company information

DRIP DIST LTD is a modern retail company providing convenient online shopping and mail order services across the United Kingdom.

Registered address

DRIP DIST LTD
78 Durham Drive
Stoke-On-Trent
England
ST3 4TH

Direct contact

Phone: +44 20 7353 6170

Email: [email protected]

Customer support hours

Monday to Friday: 9:00am–5:30pm (UK time)

Reach out during these hours for the quickest response. Messages sent outside these times will be answered the next working day.

How we can help

  • Order assistance

    Ask us about placing an order, payment options, current availability, or changing your details before dispatch.

  • Shipping & tracking

    Need an update on delivery? Quote your order number and we will provide tracking details or courier updates.

  • Returns & exchanges

    We will explain the returns process, timeframes, and what to do if an item arrives damaged or not as expected.

  • Business & press enquiries

    For suppliers, press, or partnership opportunities, outline your request in the form or email our team directly.

View our buying guide

Quick inquiry form

Send us a message using the form below. We aim to reply to all enquiries within one business day.

By submitting this form you agree that we may use your details to respond to your enquiry. For more information, read our Privacy Policy and Cookie Policy.

Frequently asked questions

Browse quick answers to common questions about shopping with DRIP DIST LTD. For anything not covered here, contact our team directly.

How do I place an order?

Browse our product categories, add items to your basket, then follow the checkout steps to confirm delivery details and payment. For a full walkthrough, visit our Orders and Guide pages.

How will I know my order has been confirmed?

Once your order is placed, you will receive an email confirmation with your order number and a summary of the items you have purchased. Keep this email for reference.

How can I track my delivery?

When your order is dispatched, we will send you an email with tracking information where available. If you need an update, contact us with your order number and we will check the status for you.

What is your returns policy?

If your item is not suitable or arrives damaged, contact our support team as soon as possible. We will outline the returns process and any time limits that apply. Further details are available on our Benefits and Terms and Conditions pages.

Do I need an account to shop?

You can usually check out as a guest, but creating an account makes it easier to view past orders, save addresses, and track new orders. Learn more about managing your account in our shopping Process guide.

How do you protect my data?

We take privacy and data protection seriously. Your personal details are handled securely and only used to provide our services. Read more in our Privacy Policy and Cookie Policy.

Location map & returns address

Use the map below as a reference for DRIP DIST LTD's registered address and return location. Please contact our support team before sending any returns so we can provide the correct instructions and reference details.

DRIP DIST LTD

78 Durham Drive, Stoke-On-Trent, England, ST3 4TH

For returns or collections, contact us first so we can confirm the correct procedure and any reference numbers required.